With three full time technicians available at all times, H2 prides itself
in providing our customers with prompt field and telephone support.
H2 duplicates all documentation of every system, so start-up
and
operation troubleshooting can typically be solved within
minutes
via telephone.
When our customers need field support, H2 can respond almost immediately
to reduce downtime and have your system up and running in no time.
At times, our customers purchase used H2 equipment from auctions, private
sales, etc. and need to obtain a manual for operation and maintenance of
this newly acquired equipment. Because we duplicate all of our O&M
manuals, this need can be fulfilled with just a phone call.